Repair status

Where is my device?

Enter the phone number you booked with and you will see every open request on that number, along with where it stands.

Look up a ticket

Use the exact number you typed on the booking form. Walk-ins and phone-in jobs are tracked on the counter ticket instead.

What each status means

  • Received — on the queue, not touched yet.
  • Slot booked — a time is confirmed for the repair.
  • Ready for pickup — repaired, tested and waiting.
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